Ace Rent-A-Car is a common choice for travelers looking for budget-friendly vehicle rentals at Denver International Airport (DEN). This guide explains exactly where to find Ace at DEN, how to reach the rental desk, what to expect at pickup, and practical tips to streamline your rental experience.
Overview of Ace at Denver International Airport
Ace Rent-A-Car operates at Denver International Airport as part of the airport’s consolidated rental car system. The drive-up desk and pickup location are designed to be convenient for travelers arriving from the main terminal area, with access through the same shuttle network that serves all major rental brands. Ace’s presence at DEN is geared toward competitive pricing, straightforward pickup, and flexible policies that appeal to both leisure and business travelers.
Where Ace Is Located at DEN
Ace Rent-A-Car is located inside the Denver International Airport’s consolidated rental car facility (ConRAC). The ConRAC houses most major rental brands in a single, centralized complex, making it easier to compare options and complete paperwork in one place. After you land, you’ll use the airport’s shuttle system or walk to the ConRAC, depending on your terminal and gate.
How to Get to Ace from DEN Terminals
There are a few straightforward ways to reach Ace after you land:
- Shuttle to ConRAC: Follow signs for Rental Car Center or ConRAC from Jeppesen Terminal. Board the dedicated shuttle that runs to the Consolidated Rental Car Facility. Shuttles operate frequently, typically every 5–15 minutes.
- Walk if Nearby: If you’re near the Jeppesen Terminal, some concourses offer short, accessible routes to the ConRAC. Always check posted directions and use airport staff if you’re unsure.
- Rideshare or Taxi: If you came via rideshare or taxi, you’ll be dropped at the ConRAC entrance or in a nearby pickup zone with signage directing you to Ace.
Upon arrival at the ConRAC, head to the Ace Rent-A-Car counter. If you have a reservation, provide your name and confirmation number to quick-check the booking and obtain your vehicle keys.
Hours, Counter Process, and Documentation
Typical Ace rental hours at DEN align with the ConRAC schedule, which often mirrors airport operating hours. It’s common for the counter to be staffed during peak travel times, with extended hours during holidays or busy travel seasons. Before you go, confirm current hours online or via the Ace customer service line to avoid delays.
Required documentation usually includes a valid driver’s license, a credit card in the renter’s name, and the reservation confirmation. Some renters may also need a second form of ID or proof of insurance. The pickup process typically involves reviewing the rental agreement, inspecting the vehicle, and confirming any optional add-ons such as child seats or GPS devices.
What to Expect at Pickup
At pickup, customers should be prepared for the following:
- Vehicle Inspection: A quick walk-around is standard to note any preexisting damage. Ensure any issues are noted on the rental agreement to avoid later disputes.
- Fuel Policy: Most rentals use a full-to-full policy. Return the vehicle with a full tank to avoid refueling charges. If you opt for prepay, understand the terms and any mileage restrictions.
- Collision and Liability Coverage: Review coverage options. If your personal auto policy or credit card provides coverage, you may decline certain add-ons, but verify with the agent.
- Discounts and Upgrades: Inform the agent about any memberships (AAA, AARP, etc.) or corporate codes for potential discounts. Be cautious about unsolicited upgrades and confirm price changes in writing.
Fuel, Mileage, and Return Details
Fuel policies, mileage allowances, and return instructions are key to avoiding extra charges. Ace typically offers standard daily rates with mileage limits depending on the rental plan. Returning the car to the ConRAC requires following the posted signs for Ace and returning the keys to the counter or drop-box as instructed. Always fill up to the agreed level or pay the stated refueling fee if you cannot refuel before return.
Tips for a Smooth Experience With Ace at DEN
- Book in Advance: Reserve online to lock in a rate and ensure vehicle availability at the ConRAC.
- Bring Required Documents: Carry your driver’s license, a valid credit card, and reservation details to speed up the counter process.
- Inspect the Vehicle: Do a thorough check for dents, scratches, and interior wear. Document any pre-existing damage in writing.
- Know Your Insurance: Understand whether your personal auto policy or credit card offers rental coverage to avoid redundant coverage purchases.
- Plan for Peak Times: DEN sees high traffic during holidays and travel seasons. Arrive earlier than planned to minimize wait times.
- Navigation and Access: If you’re unfamiliar with the Denver area, consider renter-provided GPS or a mobile map app. Denver’s roadways can be busy, especially near the ConRAC and airport exits.
Alternatives and Nearby Options
If Ace is unavailable at your preferred time, Denver’s ConRAC houses several other rental brands with similar pickup workflows. Brands such as Hertz, Enterprise, Avis, Budget, and Alamo are commonly located in the same facility. Comparing rates, vehicle types, and insurance options across brands can help travelers choose the best value.
Frequently Asked Questions
- Is Ace Rent-A-Car at DEN inside the terminal? No. Ace operates from the Consolidated Rental Car Facility, separate from the terminal, connected via a shuttle or short walk.
- How do I reach Ace after baggage claim? Follow Rental Car Center signs to take the ConRAC shuttle or walk, depending on your terminal area and signage.
- What documents do I need for pickup? Valid driver’s license, a credit card in the renter’s name, and the reservation confirmation.
- What is Ace’s fuel policy? Most rentals use full-to-full. Return with a full tank to avoid extra charges unless you opt for a prepaid plan.